Sykora IT Blog

Cloud Fortified on the Atlassian Marketplace: Requirements, Costs and Enterprise Benefits
What you need to know about Cloud Fortified Cloud Fortified signals enterprise readiness across security, reliability, and support for Atlassian Marketplace apps. Cloud Fortified and

Field Service Management: From Ticket to Technician
Key Takeaways Field Service Management (FSM) connects the entire service process from customer request and dispatching to on-site work, documentation, and job closure. A connected

Migrating to Jira Service Management: Challenges and Best Practices
Migrating to Jira Service Management: Challenges and Best Practices Why Migrating to Jira Service Management Is More Than a Data Import Organizations modernizing their IT Service

Digital services under EU scrutiny
Digital Services Regulation: a regulation that is often forgotten Recently, there has been virtually no talk of anything other than the NIS2 directive and the new law on

Jira Time Tracking with Tempo Timesheets
A complete solution for time, budgets, and project control in Atlassian Track your time directly in Jira If your organization already uses Atlassian Jira for

How Jira, Confluence, and AI Are Transforming Collaboration in Manufacturing Companies
Manufacturing companies today operate in increasingly complex environments. Product development is no longerf a linear process. It requires close collaboration between hardware and software teams, production,

Cybersecurity regulations: the role of ITSM in DORA and NIS2
Regulations in the field of cybersecurity, especially DORA and NIS2, affect a wide range of organizations. The first step in achieving compliance is typically a gap analysis,

Connecting USM to Jira
We would like to share our experience connecting USM (USU Service Management) with Jira. Introduction USU Service Management (USM) is an IT Service Management (ITSM)

Stop Churn Before It Starts: Predict, Prioritize, and Retain Your Energy Customers
A smarter way to protect energy customer relationships Keeping customers is cheaper than winning them back — and for energy distributors, even a small drop in