What we offer:

  • Expert-led Workshop: Dive into how AI can transform your ITSM processes.

  • Tailored Presentations: Explore a variety of tools and real-world use cases.

  • Integration Focus: Learn to integrate Azure AI Services with popular ITSM tools like Jira, Confluence, and USU Service Management.

  • Data Security: Understand how to build secure AI solutions while maintaining control of your data.

  • Outcome: Gain a comprehensive understanding of how Azure AI can benefit your specific environment.

Workshop Overview:

  • Interactive and Customized Analysis

  • In-depth Analysis of Your Environment: Our experts will conduct a thorough examination of your current ITSM setup.

  • Discussion of Specific Needs: Engage in detailed discussions about your unique requirements and challenges.

  • Custom Solutions for Your ITSM Tools: Focusing on integration with tools like Jira, Confluence, and USU Service Management.

  • Securing Your Data: Learn to implement AI solutions while maintaining full control over your data.

  • Tailored AI Implementation Strategies

  • Individual offer of further implementations based on the discussion.

Hands-on Demonstrations and Use Cases

  1. AI-Driven Ticket Routing: Streamline your support with intelligent ticket distribution.

  2. AI Ticket Classification and Categorization: Enhance efficiency with automated ticket sorting.

  3. Processing Screenshots in Tickets: Extract crucial information effortlessly.

  4. Ticket Summarization: Quickly understand ticket content with AI summaries.

  5. Chatbot Integration: Implement AI chatbots for a responsive Service Desk.

  6. Knowledge Base Search Optimization: Enhance information retrieval with AI.

  7. AI-Generated Visuals: Create compelling images for End User Shop/Portal offers.

Try out our exclusive AI Apps for Jira and Confluence:

Smart Labels for Confluence

Automatic creation of labels for Confluence pages

Let AI do the job for you

Automatically create proper labels for your Confluence pages when they are published

AI Screenshot Insights for Jira

Advanced AI Based OCR app that extracts text and insights from screenshots

Zero Retyping = Zero Errors

AI Screenshot Insights can use AI Services from your own Azure environment

Workshop Details:

  • Duration: 1 Day (8 hours)

  • Location: Remote / On Site

  • Language: English, German, Czech

Reserve Your Spot Today!

If you are interested contact us at sales@sykorait.com