Azure AI for ITSM Workshop by Sykora IT

What we offer:

Expert-led Workshop: Dive into how AI can transform your ITSM processes.
Tailored Presentations: Explore a variety of tools and real-world use cases.
Integration Focus: Learn to integrate Azure AI Services with popular ITSM tools like Jira, Confluence, and USU Service Management.
Data Security: Understand how to build secure AI solutions while maintaining control of your data.
Outcome: Gain a comprehensive understanding of how Azure AI can benefit your specific environment.

Interactive and Customized Analysis
In-depth Analysis of Your Environment: Our experts will conduct a thorough examination of your current ITSM setup.
Discussion of Specific Needs: Engage in detailed discussions about your unique requirements and challenges.
Custom Solutions for Your ITSM Tools: Focusing on integration with tools like Jira, Confluence, and USU Service Management.
Securing Your Data: Learn to implement AI solutions while maintaining full control over your data.
Tailored AI Implementation Strategies
Individual offer of further implementations based on the discussion.

AI-Driven Ticket Routing: Streamline your support with intelligent ticket distribution.
AI Ticket Classification and Categorization: Enhance efficiency with automated ticket sorting.
Processing Screenshots in Tickets: Extract crucial information effortlessly.
Ticket Summarization: Quickly understand ticket content with AI summaries.
Chatbot Integration: Implement AI chatbots for a responsive Service Desk.
Knowledge Base Search Optimization: Enhance information retrieval with AI.
AI-Generated Visuals: Create compelling images for End User Shop/Portal offers.

Automatic creation of labels for Confluence pages

Automatically create proper labels for your Confluence pages when they are published

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Advanced AI Based OCR app that extracts text and insights from screenshots

AI Screenshot Insights can use AI Services from your own Azure environment

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