Your guide to IT security and compliance

AZURE AI FOR USM

Incident and Service request management empowered by AI

Unlock the Potential of AI in Your IT Service Management

Experience a transformative one-day workshop with Sykora IT, tailored to elevate your IT Service Management (ITSM) through the power of Azure AI Services

AI Screenshot Insights for Jira

Let AI Screenshot Insights for Jira handle your screenshots and images, freeing you from manual retyping

Smart Labels for Confluence

Automatically creates labels for your Confluence pages using open AI

Make your Confluence better organized with Smart Labels for Confluence App and make your work more efficient

USU Service Management Connector for Jira

Integration between USU Service Management (Valuemation) and Jira, synchronize Jira Issues with USU Tickets.

Dynamic Mapping, Event-driven synchronization, Links to USU Ticket and back to Jira SEE MORE

We are happy to offer you our expertise in the field of IT Service Management.

CMDB, Change Management, Problem Management, Incident Management, Service Request Management

Software development

We build tailored applications right according your
needs.

Technologies: USU Valuemation, USU Orchestra,
Atlassian (Jira, Confluence, etc.), Python, Java,
JavaScript

Services

CONSULTING

Our consulting team stands prepared to support you across a range of services:

Providing advice with business processes such as Incident Management, CMDB, HR, Change Management and more.

Conceptualizing and establishing interfaces.

Evaluation of 3rd party tools (e.g. from Atlassian Marketplace)

Administration and customization of Jira and Confluence both On Premise and Cloud

Offering scripting solutions for Jira and Confluence, including Groovy, Scriptrunner, SQL and ohters

Transitioning from on-site infrastructure to the cloud

Incorporating OpenAI into your systems

IMPLEMENTATION

We are ready to implement comprehensive solutions tailored to your requirements, utilizing an array of technologies and platforms such as:

Atlassian Jira and Confluence

USU Service Manegement

Python

NodeJS

Atlassian Forge

Atlassian Connect

Java

Azure OpenAI

TRAINING

Harness the power of Jira and Confluence with our expert IT training.

Our experienced consultants deliver tailored courses to administrators and end-users, covering everything from advanced configurations to everyday task management.

Through hands-on learning, we aim to empower your team to enhance efficiency and teamwork. Elevate your operational productivity with our bespoke, practical training sessions.

Sykora IT Workshops

Azure AI for ITSM Workshop by Sykora IT

Experience a transformative one-day workshop with Sykora IT, tailored to elevate your IT Service Management (ITSM) through the power of Azure AI Services

ARTIFICIAL INTELLIGENCE IN MICROSOFT 365 AND CREATING YOUR OWN COPILOT

A course designed to help you use AI more effectively in Microsoft 365 applications

Technologies and platforms

USU Service Management (Valuemation)

USU Orchestra

Atlassian Jira (Cloud, Data Center)

Atlassian Confluence

Atlassian Intelligence

Groovy, Java, JavaScript

Web Services, Integrations

Configuration and integration of Azure AI services

Sykora IT Apps

AI Screenshot Insights for Jira

Advanced AI Based OCR App to Extract Text and Information from Screenshots

Azure AI for USM

Incident and Service request management empowered by AI

Smart Labels for Confluence

Automatically creates labels for your Confluence pages using Azure OpenAI

USU Service Management Connector for Jira

Integration between USU Service Management (Valuemation) and Jira

USM Connector for Jira: Object Select

Integration between USU Service Management and Jira

USU Knowledge Center Connector for Jira

Integration between Jira and USU Knowledge

Center

AI Create Image for USU

Generate unique product images with just a click of a button

Azure Sync for Jira Assets

Keep your Azure data imported in Jira

AI for USM

Incident and Service request management empowered by AI

AI Screenshot Insights for Jira

Advanced AI Based OCR App to Extract Text and Information from Screenshots

USU Service Management Connector for Jira

Integration between USU Service Management (Valuemation) and Jira

Smart Labels for Confluence

Automatically creates labels for your Confluence pages using Azure OpenAI

USM Connector for Jira: Object Select

Integration between USU Service Management and Jira

USU Knowledge Center Connector for Jira

Integration between Jira and USU Knowledge

Center

AI Create Image for USU

Generate unique product images with just a click of a button

Azure Sync for Jira Assets

Keep your Azure data imported in Jira Assets

Career

No vacancies are available right now

Skills

Jira and Confluence Cloud administration
ITSM processes
Experience with IT Asset Management
Experience with REST API

References

Partners

We are here for you

You can also contact us by social networks
or by contact form.