From Processes to Intelligence: Automate with AI
Let your team focus on creativity and leave the routine to scalable AI agents.
1. Workshop
We work closely with you to analyze your business processes, explore the potential of AI, and design the right solutions tailored to your goals.
Uncover AI potential
2. Pilot
We deliver a tailored, working AI solution – adapted to your environment – and evaluate its performance in real use. Based on the results, we prepare recommendations for scaling into production.
Validate Your AI Idea
3. Production
We deliver a robust, scalable AI solution – and provide ongoing support to ensure smooth and efficient operations.
Scale with AI
Sykora IT: Your Trusted Partner
Founded in 2017, Sykora IT has been a reliable partner for businesses in the DACH region and the Czech market, delivering cutting-edge AI and automation solutions that transform how work gets done.
We have helped numerous large corporations and mid-sized companies streamline their business processes — empowering their teams to focus on creativity, innovation, and the work that truly matters.
Our expertise spans across Atlassian, USU Service Management, and Microsoft Azure AI Services, enabling deep process integration and intelligent automation. From AI-driven Jira Assets management to Rovo-powered assistants that analyze context and suggest the best next steps, we bring intelligence directly into your workflows.
Whether you need a tailored, robust solution designed for your unique challenges or a proven, out-of-the-box application built on our extensive experience, we’re here to help you unlock the full potential of AI automation — improving accuracy, consistency, and efficiency across your IT and business ecosystems.
Blog and Events

Connecting USM to Jira
We would like to share our experience connecting USM (USU Service Management) with Jira. Introduction USU Service Management (USM) is an IT Service Management (ITSM) software solution developed by the German company USU. It supports ITSM processes, Service Desk operations, and more. The platform is highly customizable and can handle

Webinar: Stop Churn Before It Starts
Predict, prioritize, and retain your customers in energy sector Customers rarely switch energy provider overnight. There are early signals of potential churn long before their actual leave. Churn prediction turns these signals into clear warnings the company can act upon. Retain your customers and protect recurring revenue effectively. Join us

Stop Churn Before It Starts: Predict, Prioritize, and Retain Your Energy Customers
A smarter way to protect energy customer relationships Keeping customers is cheaper than winning them back — and for energy distributors, even a small drop in churn can protect millions in recurring revenue. Churn prediction helps you spot which customers are quietly drifting away long before they actually switch provider, giving

Prediction of Jira Assets fields (Rovo Agent)
Automatically fill Jira Asset fields based on issue context The Smart Assets Suggestions app and its Rovo agent helps you save time and ensure data accuracy by automatically predicting Jira Assets Custom Fields values in your Jira work items. Using the issue description and context, the agent intelligently suggests and

IT Asset Management in Jira Assets
Why IT Asset Management matters? Managing IT assets has become a critical discipline for modern organizations. From laptops and servers to cloud subscriptions and software licenses, having a clear and reliable overview of your assets is essential for: Cost control – avoid paying for unused or duplicate licenses. Compliance – meet regulatory

Missing proper AQL Search & Board in Jira Assets?
Making AQL in Jira Assets Easier with Visual Boards and Rovo Agents If you’re using Jira Assets, you’ve probably run into challenges when working with AQL queries and reporting. We’ve seen community posts about these issues — such as searching across all object types in a schema (JSDCLOUD-9908) or saving queries