AZURE AI FOR USM
Incident and Service request management empowered by AI
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Unlock the Potential of AI in Your IT Service Management
Experience a transformative one-day workshop with Sykora IT, tailored to elevate your IT Service Management (ITSM) through the power of Azure AI Services
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AI Screenshot Insights for Jira
Let AI Screenshot Insights for Jira handle your screenshots and images, freeing you from manual retyping
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Smart Labels for Confluence
Automatically creates labels for your Confluence pages using open AI



Make your Confluence better organized with Smart Labels for Confluence App and make your work more efficient
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USU Service Management Connector for Jira
Integration between USU Service Management (Valuemation) and Jira, synchronize Jira Issues with USU Tickets.



Dynamic Mapping, Event-driven synchronization, Links to USU Ticket and back to Jira SEE MORE
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Software development
We build tailored applications right according your
needs.



Technologies: USU Valuemation, USU Orchestra,
Atlassian (Jira, Confluence, etc.), Python, Java,
JavaScript
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Services

CONSULTING

Our consulting team stands prepared to support you across a range of services:

Providing advice with business processes such as Incident Management, CMDB, HR, Change Management and more.

Conceptualizing and establishing interfaces.

Evaluation of 3rd party tools (e.g. from Atlassian Marketplace)

Administration and customization of Jira and Confluence both On Premise and Cloud

Offering scripting solutions for Jira and Confluence, including Groovy, Scriptrunner, SQL and ohters

Transitioning from on-site infrastructure to the cloud

Incorporating OpenAI into your systems

IMPLEMENTATION

We are ready to implement comprehensive solutions tailored to your requirements, utilizing an array of technologies and platforms such as:

Atlassian Jira and Confluence

USU Service Manegement

Python

NodeJS

Atlassian Forge

Atlassian Connect

Java

Azure OpenAI

 

TRAINING

Harness the power of Jira and Confluence with our expert IT training.

Our experienced consultants deliver tailored courses to administrators and end-users, covering everything from advanced configurations to everyday task management. 

Through hands-on learning, we aim to empower your team to enhance efficiency and teamwork. Elevate your operational productivity with our bespoke, practical training sessions.


Sykora IT Workshops

Azure AI for ITSM Workshop by Sykora IT

Experience a transformative one-day workshop with Sykora IT, tailored to elevate your IT Service Management (ITSM) through the power of Azure AI Services

ARTIFICIAL INTELLIGENCE IN MICROSOFT 365 AND CREATING YOUR OWN COPILOT​

A course designed to help you use AI more effectively in Microsoft 365 applications

Technologies and platforms

 USU Service Management (Valuemation)

USU Orchestra

Atlassian Jira (Cloud, Data Center)
Atlassian Confluence

Atlassian Intelligence

Groovy, Java, JavaScript

Web Services, Integrations

Configuration and integration of Azure AI services

Sykora IT Apps

AI Screenshot Insights for Jira

Advanced AI Based OCR App to Extract Text and Information from Screenshots
 

Azure AI for USM

Incident and Service request management empowered by AI

Smart Labels for Confluence

Automatically creates labels for your Confluence pages using Azure OpenAI

USU Service Management Connector for Jira

Integration between USU Service Management (Valuemation) and Jira

USM Connector for Jira: Object Select

Integration between USU Service Management and Jira

USU Knowledge Center Connector for Jira

Integration between Jira and USU Knowledge
Center

AI Create Image for USU

Generate unique product images with just a click of a button

Azure Sync for Jira Assets

Keep your Azure data imported in Jira

AI for USM

Incident and Service request management empowered by AI

AI Screenshot Insights for Jira

Advanced AI Based OCR App to Extract Text and Information from Screenshots 

USU Service Management Connector for Jira

Integration between USU Service Management (Valuemation) and Jira

Smart Labels for Confluence

Automatically creates labels for your Confluence pages using Azure OpenAI

USM Connector for Jira: Object Select

Integration between USU Service Management and Jira

USU Knowledge Center Connector for Jira

Integration between Jira and USU Knowledge
Center

AI Create Image for USU

Generate unique product images with just a click of a button

Azure Sync for Jira Assets

Keep your Azure data imported in Jira Assets 

Career

Security analyst / consultant

Skills

Experience in IT security and IT risk management
Orientation in regulatory requirements based on DORA and NIS-2
Overview of IT security tools and technologies (e.g. SIEM/SOC)
Knowledge of cloud solutions (MS Azure, AWS, Google Cloud)
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Atlassian Expert, ITSM

Skills

Jira and Confluence Cloud administration
ITSM processes
Experience with IT Asset Management
Experience with REST API
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Partners

We are here for you

You can also contact us by social networks
or by contact form.