Connecting USM to Jira

We would like to share our experience connecting USM (USU Service Management) with Jira. Introduction USU Service Management (USM) is an IT Service Management (ITSM) software solution developed by the German company USU. It supports ITSM processes, Service Desk operations, and more. The platform is highly customizable and can handle complex workflows, which can be […]

IT Asset Management in Jira Assets

Why IT Asset Management matters? Managing IT assets has become a critical discipline for modern organizations. From laptops and servers to cloud subscriptions and software licenses, having a clear and reliable overview of your assets is essential for: Cost control – avoid paying for unused or duplicate licenses. Compliance – meet regulatory requirements with proper records. Security […]

Atlassian Rovo in Practice​ (Free Introduction)

Let’s talk about your use cases Are you exploring how Atlassian Rovo could support your team? In this short 30-minute call, we’ll discuss your ideas, challenges, and potential use cases for AI in Atlassian tools such as Jira and Confluence. You bring your questions and goals — we bring our experience building Rovo Agents, Forge apps, […]

Extending USU Service Management with Azure-Based AI Features

When AI Cloud Meets On-Prem Solutions AI has already become part of our daily lives—whether in our phones, cars, email, or office applications. Most of these innovations are cloud-driven, bringing continuous improvements powered by state-of-the-art AI. But what about on-premise enterprise software? Can it also benefit from these advances while remaining secure and compliant? At […]

Manage Azure Assets in Jira Cloud Webinar

How to manage Assets in Jira Join us for a practical webinar on building an effective Cloud Asset Management platform in Jira Service Management Cloud using our app Azure Sync for Jira Assets. See  how Rovo Agents can improve the process. Request for recording After filling out the form, we will send you a link to the […]