How Jira, Confluence, and AI Are Transforming Collaboration in Manufacturing Companies
Manufacturing companies today operate in increasingly complex environments. Product development is no longerf a linear process. It requires close collaboration between hardware and software teams, production, and business functions such as sales and marketing. At the same time, many organizations still rely on a mix of disconnected tools. Spreadsheets are used for planning, emails for communication, and […]
Regulations in Cybersecurity and the Role of ITSM in DORA and NIS2
Regulations in the field of cybersecurity, especially DORA and NIS2, affect a wide range of organizations. The first step in achieving compliance is typically a gap analysis, which helps assess the current state and identify the measures required to meet regulatory requirements. Let us take a closer look at the key requirements of DORA and NIS2, their connection […]
Connecting USM to Jira
We would like to share our experience connecting USM (USU Service Management) with Jira. Introduction USU Service Management (USM) is an IT Service Management (ITSM) software solution developed by the German company USU. It supports ITSM processes, Service Desk operations, and more. The platform is highly customizable and can handle complex workflows, which can be […]
Stop Churn Before It Starts: Predict, Prioritize, and Retain Your Energy Customers
A smarter way to protect energy customer relationships Keeping customers is cheaper than winning them back — and for energy distributors, even a small drop in churn can protect millions in recurring revenue. Churn prediction helps you spot which customers are quietly drifting away long before they actually switch provider, giving your teams time to act […]
AI Screenshots Insights for Jira vs Rovo OCR capabilities
OCR Rovo Capabilities: From Smart Chat to Full Automation When working with Rovo and AI capabilities in Atlassian tools, image understanding plays a key role in how efficiently teams can extract and use information. Today, we’re looking at the differences between how Rovo and our app AI Screenshot Insights for Jira handle OCR (optical character recognition) […]
AI Vibe Coding
At our company, we’ve been experimenting with this style of development. I wanted to share my own experience — where it works well, where it struggles. When vibe coding works, it feels almost magical: the AI knows the project context, touches the right files, and can draft new code pretty quickly. For small things — internal […]
Prediction of Jira Assets fields (Rovo Agent)
Automatically fill Jira Asset fields based on issue context The Smart Assets Suggestions app and its Rovo agent helps you save time and ensure data accuracy by automatically predicting Jira Assets Custom Fields values in your Jira work items. Using the issue description and context, the agent intelligently suggests and fills the right asset objects. […]
IT Asset Management in Jira Assets
Why IT Asset Management matters? Managing IT assets has become a critical discipline for modern organizations. From laptops and servers to cloud subscriptions and software licenses, having a clear and reliable overview of your assets is essential for: Cost control – avoid paying for unused or duplicate licenses. Compliance – meet regulatory requirements with proper records. Security […]
Missing proper AQL Search & Board in Jira Assets?
Making AQL in Jira Assets Easier with Visual Boards and Rovo Agents If you’re using Jira Assets, you’ve probably run into challenges when working with AQL queries and reporting. We’ve seen community posts about these issues — such as searching across all object types in a schema (JSDCLOUD-9908) or saving queries for reuse (JSDCLOUD-10829). These limitations […]